Freelance Graphic Designer

Freelance clients:

April 2018 - Present (seeking fulltime position)

June 2013 - March 2018 (4 years, 6 months)

Managing a team of 2 junior graphic designers and 1 web developer.
Designing Brand Identities of 7 restaurants (5 of which award winning).
Designing all collateral requirements for entire group including 4 corporate divisions and all restaurants.
Liaising with senior marketing & sales management interpreting briefs, agreeing deadlines and deliverables, managing workflow, organising supplier installations and scheduling deliveries.
Managing creative projects from initial design to completion.
Front-end web design and management of corporate websites including testing, launching, SEO, SEM.
Email marketing, scheduling digital campaigns and customer data management.
Supplier liaison, sourcing, quoting, negotiations, budget management.

October 2014 – May 2016 (1 year, 8 months)

Managing brand and operations of Forefront Facilities’ Home Maintenance division (Dubai-based SME).
24/7/365 clientele liaison, scheduling of work, visits for quoting and emergency callouts.
Managing 4 teams of technicians and ensuring scheduled bookings attended successfully.
Compiling and pricing of clients’ annual maintenance contracts, handling negotiations and approvals.
Overseeing all client quotes including costings and negotiations through to clients’ final approval.
Ensuring client retention.
Sales and performance reporting daily, weekly and monthly.
Implementing processes & policies ensuring a smoother work flow.
Managing all staff requirements on a HR level including employment, KPI's, holidays and salary increments.
Overseeing payment of staff salaries, supplier payments and invoices.
Front-end design and managing back-end system development of MHO, a propriety digital CRM on which the company runs.
Branding and design of graphics, web, uniforms, vehicles, SEO, SEM, content management, Google AdWords.

December 2008 – February 2013 (4 years, 3 months)

Devising quarterly and annual marketing plans for review with Managing Director.
Analysing monthly sales, activations and usage statistics to implement effective partner-based incentive initiatives.
Planning and overseeing the timely deployment of all marketing campaigns.
Compiling sales and activation statistics (post campaign) and reporting results to Managing Director.
Designing artwork, adhering to all corporate brand guidelines, for all marketing materials on-line and off-line including communications, campaigns, advertising, SMS print sales materials.
Maintaining corporate franchise manuals detailing business systems, corporate policies and brand guidelines.
Meeting, briefing and monitoring external agencies tasked with designing and developing corporate websites.
Timely and effective communication with suppliers, partners and programme members.
Maintaining content and partner listings on corporate websites and Facebook accounts.

February 2005 - December 2009 (3 years, 11 months)

Designing the corporate identity of Seawings aerial sightseeing tours.
Implementing corporate brand guidelines throughout all marketing executions.
Designing and delivering marketing collateral supporting senior sales team members.
Managing the design of all print and digital marketing materials.
Designing graphics for aircraft, flight manuals and vehicles including minivan and golf carts.
Communicating and negotiating with domestic and international suppliers.

November 2001 - October 2004 (3 years)

Digital colouring (utilising Adobe Photoshop) of comic book pages for social awareness comic book titles.
Placing corporate sponsorship logo’s and products.
Ensuring all pages follow consistent colour pallets and meet quality requirements.

January 1999 - December 2000 (2 years)

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